The testimonials featured on this page are the exact wording of our customers:
3/4 hand spliced cue & case - January 2017
"I would like to thank you very much for helping me choose a new cue and case on Saturday. I am thrilled with it and have been in to the club to play today. I even got a new high break! Once again, thanks for all the help and advice you gave me. I really appreciate you sharing your expertise."
Full size table dismantle & re-assemble for carpet - September 2014
"Something I have been meaning to do the last month or so since you came to our home in Gisborne and dismantled and then re-established our full size Billiard table for us to facilitate our room re carpeting.
You both were tremendous people to have work in our home - quiet, efficient and very pleasant to have around - and the job done was fantastic. I am still getting used to the additional speed the new cloth has.
Thank you for a wonderful job - we will recommend you to all we can".
Bob & Maree Proudfoot
Recover 7ft pool table - January 2013
"Andy and Angela have done a fantastic job recovering our pool table. Not only is the quality of cloth used by Heaphy Billiards fantastic, the personal and professional service provided goes to another level. These days its rare to see business people who go to this level of service to satisfy customers!
Angela & Andy came to our home in the Wairarapa on a Saturday and carried out all the work on site. Before installing the new Hainsworth cloth, Andy filled all the little minute chips in the slate. He also fitted new pockets and the end result is as good as new, if not better.
Andy's superior knowledge is a boon to his business and trade. he was able to provide lots of good advice to ensure that the cloth is looked after for many years to come. What stood out is the unrushed professionalism by this husband and wife team. We're also really pleased with the quality of inexpensive pool cues and other accessories purchased.
We have absolutely no hesitance in recommending Heaphy Billiards and am happy to allow prospective customers to view the standard of workmanship".
Annie & Mark Jerling - Masterton
Bayden Jackson - Former NZ National Champion and previously ranked NZ Number 1 has this to say.....
"It was approximately 7 1/2 years ago that I touched down in NZ, 12,000 miles away from home. I didnt know many people so in order to meet new people, I wanted to continue my favourite past time 'cuesports'. Having represented England for 6 years at pool, I wanted to continue my success this side of the globe. I was given the phone number of a local 'top gun' - Andy Heaphy, who i was told would point me in the right direction. Having spent an hour chatting and trying to learn the different code of rules, he suggested we have a few frames of snooker. Having not played on the 12ft tables for over 6 years and hearing of his past exploits, I wasnt looking forward to picking balls out of the pockets for the rest of the day, but hey, what the hell. Having knocked in a 56 clearance, followed by a 70 break in the next frame, he suggested I take up snooker instead of pool. Having not played competitive snooker for 13 years, I was unsure, but the sincerity in his voice made me think differently.
Two years later I was the NZ National Champion, NZ Open Champion and ranked NZ number 1. A big proportion of my success is down to Andy (and Angela) for their professionalism in delivering and installing my own billiard table at home, which was done to a very high standard. Having dealt with the top companies in the UK, I would place Andy's craftsmanship up there with the best. With his knowledge of the game and experience, he takes care of your every need.
I would recommend Heaphy Billiards to anyone with cue sports needs. He is second to none, and I will continue to use Andy for the rest of my snooker career".
7' Ash pool table with matching hard top - Stained dark oak:
"Pool table arrived Friday and Andy and Angela set it all up for me. Table was better than expected of amazing quality and just a beautiful piece of furniture.
This is by far the best table I have played on and I am 49. I have played pool since I was about 9, so that's probably an infinite number of games so thank you once again for the awesome service. A special thank you to Andy and Angela who set it all up, they were the nicest people you could hope to meet".
7' refurbished pool table - dark stained:
"Thank you both for the fantastic service in supplying and installing the pool table. The refurbished pool table is exactly what we were after and it looks brand new and plays really well. We feel very lucky to have got a practically brand new table at such a reasonable price including delivery and installation. I am sorry that I couldnt be there when you came to install the table, but thankfully there were a few teenagers at home who were able to lend a hand which in only fair since they have been playing on it full time since it arrived. We are all very happy with the table and would gladly recommend your services to any other prospective customers".
Fiona - Carterton
7' Ash dark oak stained table:
"It was great being able to visit your showroom and get a feel for both Andy and Angela's passion, Andy is obviously a talented and master craftsman.
It's a magnificent piece of furniture that adds much to our house. Not forgetting that its the best pool table I've every played on!
The whole process from our first visit to a very professional and easy installation makes it extremely easy to give our highest recommendation to Angela & Andy at Heaphy Billiards"
Thank you once again
John and Linda
7' Ash pool table with matching hard top:
"Bruce always wanted his own pool table and recently decided to look for one. After much searching on the net and elsewhere, we decided to contact Heaphy Billiards of Waipukurau. The outcome being we ordered a new pool table to be made and delivered to our home in Wanganui and then assembled in our 'sports room' by the Heaphys. This pool table is 'work of art', made with precision and care and looks amazing. The quality is outstanding and the product value for money.
We would recommend Heaphy Billiards to anyone considering buying a pool table"
Josie and Bruce G
"A quick note to thank you both so much for all your help sourcing the many items we needed after buying our pool table which we will slowly restore over time. Many companies I tried locally (Auckland) were not really interested in supplying (for a reasonable price) the smaller items like new nets, straps, cue tips, balls & cues, which is why I looked further afield. Not only did you have all the items we wanted (both new and refurbished), but the friendly help that accompanied made this a very easy transaction and was very much appreciated.
Your prices are very reasonable and even after adding courier fees, still made for a much better deal than buying here in Auckland. We certainly will not hesitate , when the time comes for the table to be recovered, getting in touch again. Keep your great business going".
Anne Marie W
Table recover in Lower Hutt:
"Once again wanted to thank you for your great service, I have passed onto my insurance company how impressed we were. The table looks great and the kids are enjoying being able to play on it without trying to avoid the top left corner"
Thanks again - Sue
Fully refurbished billiard table:
"I thought I would drop you a line to say how pleased we are with our full-size snooker table which you supplied a few weeks ago. Being a complete amateur at the game and never having owned a table of my own, I was nervous about buying my first one, especially as it was a refurbished one which had been neglected by its previous owner. It was very helpful to us to be able to visit your workshop to see the table, even though it was in pieces a that time, and to see the work you were doing on other smaller tables and this gave us the confidence to proceed with the purchase through you rather than one of the larger firms.
When the table was delivered it was amazing to see the difference as a result of your hard work and skill. The quality of the workmanship was even better than I had imagined and the damaged areas have been reconstructed so well that no visitor has yet been able to spot where they had been! We were also impressed by the care and time you took to install the table in our house and it was fascinating to understand how such a table is constructed and put together. I only hope your van survived the journey with the weight it had to carry!"
I would be delighted to recommend your services to any prospective clients and show them the table if required"
Very best wishes
Roger and Christene
"Since our association with Andy and Angela from Heaphy Billiards, we have found that meeting deadlines, follow up service and cost effectiveness plus a high standard of professionalism is no longer an issue. The jobs are done on time, within budget and if there is a problem, it is dealt with immediately with the material and workmanship to the highest possible standard.
It is a great company to work with and it without hesitation that we highly recommend them to any other clubs with snooker, billiards or 8/9 ball tables".
CEO - Napier RSA
6 x 3 Mahogany table - special order:
"We wanted a table that could become a family heirloom and spent time with Andy working out the design and materials.
We were thrilled with the result.
The superb craftsmanship and attention to detail that went into our mahogany table was greatly appreciated, all done with lots of consultation, on time and on budget.
We are very satisfied customers".
Kim & Margaret